Report on CHIN's Years of Renewal, 2008-2011

Report on CHIN's Years of Renewal visual identity

Message from Minister of Canadian Heritage and Official Languages

Minister Moore

As Minister of Canadian Heritage and Official Languages, I am pleased to present the Canadian Heritage Information Network's Report on CHIN's Years of Renewal, 2008-2011. In keeping with our department's commitment to ensuring that creators and consumers are able to take full advantage of digital technologies, this report reviews the many initiatives undertaken to help museums meet the evolving needs and expectations of Canadians.

CHIN is a national centre of excellence serving a network of more than 1500 member heritage institutions of all sizes in communities across Canada. Projects such as the new Professional Exchange website and the renewed Virtual Museum of Canada are examples of how CHIN is enabling these institutions to connect with each other and their audiences through digital technologies.

I invite you to join me in discovering and celebrating the valuable work done in partnership with Canada's museums to make our rich heritage even more accessible to Canadians all across the country.

The Honourable James Moore

Introduction by the Director General

Gabrielle Blais

As any museum administrator knows, multifaceted organizations must routinely take the time to look back at where they have been and look forward to where they need to go. In the ever-changing realm of digital technologies, such assessments are even more crucial.

I was fortunate to join the Canadian Heritage Information Network (CHIN) at an opportune time to take stock of our strengths and weaknesses, and help envision the next chapter in our evolution. Over the previous decade, we had succeeded in adapting our professional programs and services for online consumption, and had enabled hundreds of member museums to take the leap into online curation and engagement.

By 2007, however, the Virtual Museum of Canada (VMC) portal had reached the ripe old age of six years, an eternity in the digital world. While the VMC continued to inspire similar initiatives abroad, and its audience continued to grow consistently, our Web 1.0 portal was clearly being overtaken by advances in digital technology and user behaviour. The same could have been said of our website for heritage workers. In fact, 44% of respondents to a 2006 survey of member institutions agreed that "so much more could be added to the site to enhance your online experience".

It was time to embark on a process of renewal. We identified a series of priority initiatives upon which to focus over the following years. Chief amongst these was an overhaul of our Web properties, from top to bottom. This required an almost year-long freeze on the addition of all but the most essential content to the existing sites.

The overhaul was completed in December 2009, and resulted in three contemporary online properties: a corporate website , a new Professional Exchange website for professionals and volunteers, and a revamped VMC portal. All three are interlinked, and feature the latest digital standards, approaches and technologies. In the intervening months, we have refined our search engine's performance and continued to improve the performance of our online properties in countless small ways.

The next phase in our renewal involved the development and adoption of new performance measures to better ascertain and communicate the progress we are making in serving our member institutions and the Canadian public. CHIN also overhauled and modernized our Web traffic statistics and analysis. In 2010, we implemented our new performance measurement strategy, and we are happy to report the first comprehensive results in this report.

This multi-year report therefore reviews a three-year period of significant change for CHIN. Despite our focus on website renewal and performance measurement, much progress has also been made in other areas during this period. Within these pages, you will discover a myriad of new projects that demonstrate how our member museums are pushing the envelope of digital content creation. This report is organized in accordance with our three areas of activity: collaborative networks, skills developmentand digital heritage content. (You can learn more about the aims of all three in the CHIN website's What We Do section.)

You will find links to the 188 online exhibits the VMC launched over this period, and find listed the 135 contracts issued to museums for the development of increasingly interactive content. You will also discover how our network is evolving. By March 2011, the overall number of participating member institutions had reached 1,476; more than one new member every week over the preceding three years!

You will also learn about recent research projects and professional development initiatives that are enabling Canada's museums to leverage digital technologies to their full potential. Amongst these, CHIN organized two international events that placed Canada's museums centre stage, and enabled Canadian heritage professionals to establish relationships with counterparts around the globe.

All of us at CHIN are committed to providing Canada and the world with an ever-expanding window into the collections and creativity of our museum community. It is also our privilege to offer member institutions the up-to-date tools and know-how they need to better connect with Canadians. While the ways in which we provide our products and services will ceaselessly evolve, we will continue to support the heritage sector with the pride, purpose and professionalism that are the hallmarks of a centre of excellence.

Gabrielle Blais
Director General

Collaborative Networks

Mobilizing and supporting collaborative networks of heritage professionals and researchers

A Renewed Suite of Online Properties

The Web has dramatically evolved since the Canadian Heritage Information Network (CHIN) first created the Virtual Museum of Canada (VMC) portal in 2001, and last redesigned its institutional website in 2002. Perhaps even more significantly than the technology involved, user behaviours and expectations have changed tremendously.

To address these recent developments and prepare for the changes that are yet to come, CHIN undertook a dramatic renewal of its online properties in 2008-2011. As a result, CHIN unveiled three new properties in December 2009: a corporate website for CHIN and its network of member museums (www.rcip-chin.gc.ca), a new skills development website for heritage professionals and volunteers (www.pro.rcip-chin.gc.ca), and a colourful and dynamically engaging portal for Canadian and international audiences (museevirtuel-virtualmuseum.ca).

Consultations and concept testing with museum personnel guided the project from start to finish. Website architectures were completely redesigned, a new technical infrastructure was implemented, and new Web tracking software was adopted, as were the latest industry-standard best practices in statistical analysis. Given these changes, a new baseline number for visitor statistics is now being established, and it will be communicated in future reports.

New features, including a multi-faceted search engine that provides more comprehensive results; user-centered navigation; and a flexible design will help CHIN meet evolving needs for years to come.

These new online properties are strengthening our capacity to:

  • reach and serve the general public and heritage workers;
  • attract new users;
  • facilitate the use of social media and other emerging technologies;
  • increase the visibility of member museums;
  • focus on members' projects and collections; and
  • collectively brand Canadian museum content.

The Museum Network by the Numbers

CHIN serves as a national centre of excellence to nearly 1,500 museums and other member heritage institutions across Canada, enabling them to connect with each other and their audiences through digital technologies. Complete information about membership in CHIN can be found in the corporate website's Membership section.

Launched in late 2009, CHIN's corporate website focuses on CHIN's museum member network and also includes: access to the VMC Investment Programs and Calls for Proposals; and a log-in for member museums to update their profiles in the VMC, Artefacts Canada records, and other types of content contribution.

By the end of 2008-2009, CHIN's museum network included 1,348 member heritage institutions. One year later, that number had climbed to 1,423, and by 2010-2011 the network's membership stood at 1,476, an average gain of more than one new member per week over the preceding three years.

CHIN members have access to ongoing support by the CHIN Helpdesk through email and a 1 800 line. Questions are typically related to the contribution of digital content, the use of CHIN software, and membership benefits. During 2008-2009, 2,682 service requests were received, dropping to 2,349 in 2009-2010 and 1,800 in 2010-2011. Numerous other requests for assistance go directly to CHIN staff in other units, such as the Virtual Museum of Canada Investment Programs Secretariat.

In early 2011, CHIN undertook a survey of member institutions to assess their satisfaction with CHIN's array of professional products and services. The 2011 Member Institution Satisfaction Survey concluded with a 30.5% response rate. The number of completed responses more than doubled from the 146 answers to the last such survey in 2006 to 394 in 2011. Satisfaction with CHIN's professional websites continued to be high (88% for the corporate site and 86% for the Professional Exchange, compared with 85% in 2006). Comments suggested that the Artefacts Canada contribution tools, its searchable online database, and the Community Memories software are the products which stakeholders believe could most benefit from enhancements.

Canada's provincial and territorial museum associations play a crucial role in helping CHIN fulfil its mandate across the country. They do so by providing valuable input into CHIN's programs and services, and by championing these amongst their members. In February 2009 and March 2010, CHIN held its annual meetings with the senior management of the associations to exchange insights and plan collaborative efforts. In 2010, the Canadian Museum of Civilization graciously hosted a reception and organized a private guided tour for the visiting executive directors and learning coordinators. During their stays in the region, the visiting participants also met their counterparts at the Canadian Museums Association and the Canadian Conservation Institute.

Research Activities

One of the ways in which CHIN supports its museum member network is by overseeing an informal research network that connects thought-leaders and researchers with heritage professionals. By doing so, CHIN hopes to channel into the broader museum community the theoretical and experimental innovations taking place in Canada's larger museums, lecture halls and research labs.

As a result:

  • research partners gain access to a vast and diverse network of heritage institutions with which they can undertake practical applications of their work;
  • museums gain access to thought-leaders, innovative projects, and perhaps even additional R&D resources; and
  • Canadians ultimately benefit from richer and more engaging heritage digital content.

CHIN conducts regular environmental scans which help define its research agenda. CHIN collaboratively explored many research topics in 2008-2011: the use of mobile technologies; the Agora Research Initiative (precursor of the current VMC Teachers' Centre); a review of potential gaps in subjects covered by the Virtual Museum of Canada; various digital content standards; and search engine optimization, to name but a few.

International research projects in which CHIN took part include the international Nomenclature Committee, and the Documentation and Conservation of Media Arts (DOCAM) Research Alliance. CHIN actively contributed to DOCAM until its conclusion in March 2010. The five-year initiative was led by the Fondation Daniel Langlois, and involved both academic and heritage institutions. Legacy resources for CHIN's member institutions include Media Art and Museums: Guidelines and Case Studies and the Cataloguing Guide for New Media Collections.

The results of CHIN's research efforts are shared through the Professional Exchange. A compilation of the most significant additions to the site in 2008-2011 can be viewed in New and Updated Online Resources.

Special Projects

CHIN and partner museum associations investigated new ways in which small-to-mid-sized museums may take advantage of multimedia content to improve visitor experiences and promote their organizations. These projects included:

The Cultural Tourism Handheld and Self Guiding Media Project

CHIN and the Community Museums Association of Prince Edward Island collaborated with several small museums on the island to create audio and video self-guided tour material for use on handheld devices to improve visitor experiences.

The VoiceThread Project

CHIN and the Yukon Historical and Museums Association collaborated with small museums, retirement homes, and other community organizations in Yukon to populate existing social media websites (YouTube, VoiceThread, and others). The goal was to record oral history, enrich existing museum content, and increase exposure of the organizations on the Web.

Quick-Response (QR) Codes as an Interpretive Tool in Museums

CHIN and the Association of Nova Scotia Museums collaborated with five museums to test and provide training on the subject of QR codes (encoded information which can be read by barcode readers and camera phones). The Association used the feedback they received from the participants to produce a step-by-step guide to be published in the Professional Exchange.

Video Production How-To Guide

CHIN and the Ontario Museum Association collaborated with seven museums to produce a step-by-step guide for the Professional Exchange on the production of videos. Topics include scripting for the target audience, storyboarding, editing, and publishing.

Nurturing Artefacts Canada

In 1972, Canada became the first country to undertake the development of a national inventory of museum holdings. Almost 40 years later, Artefacts Canada continues to demonstrate significant growth.

By 2011, the number of contributing heritage institutions had grown to 460 heritage institutions, thereby ensuring a steady growth in the number of readily accessible museum object records and accompanying images. Over this three-year period, the number of records increased by nearly 8%, while the number of images grew by over 21%.

Annual Growth of object records and records with images.
Total Number of Object Records Total Number of Records with Images
2008-2009 3,565,476 687,638
2009-2010 3,729,354 729,313
2010-2011 3,842,106 831,351

To learn more about how heritage institutions can contribute to this national inventory, visit the Artefacts Canada sub-section in CHIN's corporate website at www.rcip-chin.gc.ca.

Collection Management Projects

CHIN works with provincial museums associations to document, manage, and digitize key artefacts in museum collections. Participating museums create enriched records that provide information about a work's background and significance and which often include images. The records are added to the Artefacts Canada database and are accessible to researchers in Canada and abroad. The benefits for museums include:

  • an inventory and description of museum collections to support research;
  • training on descriptive standards, digitization practices and standards, and digital preservation;
  • hands-on knowledge of image editing software;
  • an introduction to collections management software; and
  • an understanding of the Artefacts Canada database and the importance of using it to reach wider audiences.

Over the period covered by this report, collections projects took place with the following provincial museum associations:

Young Canada Works Interns

Through the Young Canada Works (YCW) Building Careers in Heritage Program, CHIN facilitated the placement of 44 interns at CHIN member institutions. Interns assisted their employers with Web development, research and cataloguing practices related to CHIN projects such as Artefacts Canada. They also worked on the Documentation and Conservation of the Media Arts Heritage (DOCAM) partnership.

The YCW program allows students and recent graduates to put their skills into practice and gain valuable work experience. Participating members, in turn, often learn new practices from the interns and are able to take part in projects in which they might not otherwise have been able to participate.

The following institutions participated in the YCW program through CHIN in 2008-2009:

The following institutions participated in the YCW program in 2009-2010:

The following institutions participated in the YCW program in 2010-2011:

International Activities

CHIN's focus lies at the intersection of digital technologies and modern museum practices, fields of study which are borderless by nature. In order to fully assume its responsibilities as a national centre of excellence, CHIN actively pursues and maintains working relationships with counterparts around the globe.

Engaging China

On August 2 and 3, 2008, CHIN organized the Canada-China Digital Heritage Symposium in Beijing, China. The event brought together approximately 20 Canadian and 50 Chinese cultural officials, academics and museum professionals with expertise in intangible cultural heritage. The Canadian Museum of Civilization's exhibition of Canadian aboriginal artefacts at the Imperial City Museum served as an anchor for the Symposium.

The Symposium was one of a number of cultural exchanges which took place between Canada and China leading up to the 2008 Beijing Summer Olympics. By participating in the Symposium, CHIN was able to showcase Canadian accomplishments in the use of digital technology to promote intangible cultural heritage. It obtained new content for inclusion in CHIN's online Professional Exchange, and it worked with, and learned from, Chinese counterparts and organizations, shared best practices and explored the development of future partnerships and collaborations.

On a related note, in 2010 CHIN's Director General delivered a presentation at the 2nd Canada-China Cultural Dialogue in Ottawa.

Participating in Key International Gatherings

Throughout 2008-2010, CHIN staff shared Canadian views and experiences in the realm of digital heritage at various international gatherings, including those organized by:

  • Archives and Museum Informatics' Museums and the Web;
  • Digital Strategies for Heritage (DISH);
  • the International Council of Museums (ICOM);
  • the Joint Information Systems Committee (JISC);
  • the Museums Computer Network (MCN);
  • the New Media Consortium;
  • the Taiwan e-learning and Digital Archives Program (TELDAP).

Advancing Legal Affairs

During this period, CHIN's legal counsel joined the ICOM Legal Affairs Committee, which is chaired by Canadian Museums Association Executive Director John McAvity. Both bring a Canadian perspective to the committee's work, which revolves around topics such as: copyright and intellectual property; digitization and standards issues; traditional knowledge and cultural expression; UNESCO initiatives; and museum insurance issues.

Engaging Counterpart Agencies

On February 2 and 3 2010, CHIN welcomed approximately 20 leaders from government agencies, national institutions and international networks to Vancouver for the eighth Digital Cultural Content Forum (DCCF). CHIN is a founding member of the initiative, which enables organizations with similar mandates to share notes and identify synergies. Participants from CHIN, the International Federation of Library Associations, the United Kingdom's Joint Information Systems Committee (JISC), the United States' Institute of Museum and Library Services, and other organizations shared experiences and challenges while exploring opportunities for greater collaboration.

The 2010 gathering was held at the University of British Columbia campus, the Musqueam Nation and the Government of Canada's Canadian Business Centre at Library Square. Germany's Institut für Museumsforschung will be organizing the next DCCF gathering in Berlin in May 2011.

In early 2011, CHIN also engaged counterparts at France's Ministère de la Culture et Communications though bilateral presentations and discussions undertaken via video-conference.

Providing Training

In 2009, at the request of JISC, CHIN delivered three days of online marketing training to heritage professionals in the UK.

In 2010, CHIN offered five half-days of professional development sessions to the two Afghan heritage professionals hosted by the Department of Canadian Heritage in the National Capital Region. Website design, professional development resources and museum best practices were amongst the subjects reviewed.

Skills development

Developing and providing skills development resources for heritage professionals

As part of the overhaul of CHIN's online properties, a new website specifically for heritage professionals and volunteers working in the digital realm was launched in December 2009: the Professional Exchange at www.pro.rcip-chin.gc.ca.

In addition to focusing on skills development resources, the Professional Exchange now offers:

  • an intuitive search engine that allows users to progressively refine their searches;
  • easy to understand content organization through subject and type categories; and
  • greater user control and interaction, through sorting, commenting, and ranking functions.

The new Professional Exchange also provides access to museum member information which was previously only accessible through the Virtual Museum of Canada (VMC). Old favourites from the previous CHIN site, such as Jobs in Heritage, continue to be featured.

While the site's development has been completed, enhancements will be ongoing. For instance, in late 2010 CHIN enhanced the metadata associated with all of its professional resources in order to permit users to more easily find them via internal and external search engines.

All this makes the Professional Exchange an essential resource for Canadian heritage workers interested in creating, managing, presenting and preserving digital heritage content.

New and Updated Online Resources

While the design and configuration of the website defined this period, meeting the evolving needs of museum professionals and volunteers remained paramount. As a result, CHIN continued to develop and enhance its online professional development materials.

Many of the following new resources were developed in collaboration with member museums and post-secondary institutions.

Tips and Tools

Reports, Studies and Articles

Databases and Bibliographies

Online Courses

Interviews

  • Alan K'necht, on search engine optimization techniques
  • Yves Bergeron and Éric Langlois, on museology and cybermuseology
  • Caitlin Fisher, on New and Emerging Technologies
  • David Green, on Digital Rights Management

Standards and Best Practices

Enhancements to existing content included:

CHIN also created a one-stop shop for the standards most commonly used by Canadian museums. This new section is titled Core Standards For Canadian Museums, and it includes museum standards, metadata standards, terminology and classification standards, and cataloguing rules. In addition, CHIN began publishing Standards News to keep interested museum workers up-to-date on related developments.

CHIN also produced a microsite dedicated to the Digital Heritage Symposium, which took place in early 2010. Visitors are able to view the presentations delivered by leaders and experts such as the Musée du Louvre's Agnès Alfandari, the Victoria & Albert Museum's David Anderson, and the Museum of Anthropology at UBC's Anthony Shelton.

In Person Professional Development

Organized under the theme of "Making the Connection: Museums, Visitors and New Technologies", CHIN's Digital Heritage Symposium was one of the highlights of 2008-2010. Ninety professionals and students from heritage institutions, universities, and associations located across Canada and abroad attended the event, which was held at the University of British Columbia's Museum of Anthropology on February 4 and 5, 2010. Another 75 individuals participated via webcast. Survey results, as well as anecdotal feedback and related Twitter postings, were overwhelmingly positive.

As is customary, CHIN also continued to bring its information booth, presentations and workshops to professional gatherings across the country. CHIN staff addressed questions from, and provided advice to, members on topics as varied as using social media, documenting collections, adopting standards, creating videos, contributing to Artefacts Canada, producing online heritage projects, and submitting proposals to the VMC Investment Programs.

CHIN shared its expertise with professionals and volunteers at the following conferences.

Date Conference Location
April 2008 Canadian Museum Association Annual Conference Victoria
April 2008 Museums and the Web Montréal
September 2008 Laws of Attraction for Online Audiences - Association of Manitoba Museums Morden
September 2008 Alberta Museum Association Annual Conference Edmonton
October 2008 Annual conference of the Société des musées québécois Trois-Rivières
October 2008 FIAMP-AVICOM 2008 Gatineau
October 2008 Museum Association of Newfoundland and Labrador Annual Meeting Gros Morne
November 2008 Ontario Museum Association Annual Conference Ottawa
November 2008 British Columbia Museum Association Annual Conference Victoria
December 2008 British Columbia Digitization Symposium Vancouver
February 2009 CHIN and Provincial / Territorial Museum Associations Annual Meeting Ottawa
March 2009 Canadian Museum Association Annual Conference Toronto
April 2009 Library and Archives Canada Symposium Ottawa
May 2009 Museum Association of Saskatchewan Annual Conference Saskatoon
June 2009 Heritage BC Conference Kelowna
October 2009 Ontario Museums Association Annual Conference Hamilton
October 2009 Annual Conference of the Société des musées québécois Quebec City
October 2009 Alberta Museum Association Annual Conference Calgary
October 2009 British Columbia Museum Association Annual Conference Osoyoos
March 2010 DOCAM Summit in Montreal Montreal
March 2010 CHIN and Provincial / Territorial Museum Associations Annual Meeting Gatineau
April 2010 Taking Stock Conference, University of Toronto Toronto
May 2010 Canadian Museum Association Annual Conference St. John's
June 2010 Canadian Association for Information Science Conference Montreal
June 2010 Curation Matters: The First Digital Curation Institute Conference, University of Toronto Toronto
September 2010 Alberta Museum Association Annual Conference Edmonton
September 2010 Digital Discussion Group for the
Museums in National Capital Region
Ottawa
September 2010 Association of Manitoba Museums Annual Conference Powerview / Pine Falls
October 2010 Annual Conference of the Société des musées québécois Quebec City
October 2010 Association Museums New Brunswick Annual Conference Saint John
October 2010 Ontario Museums Association Annual Conference Toronto
October 2010 British Columbia Museum Association Annual Conference Nanaimo

CHIN also delivered a number of presentations and workshops specifically tailored to the needs of students or recent graduates in museology. In doing so, CHIN aimed to ensure that emerging professionals enter the field aware of CHIN's resources and services.

Date Audience Location
April 2008 Museum Studies students at the College Montmorency Laval
September 2008 Participants in the Inuit Heritage Trust's Heritage Training Program Ottawa
September 2008 Students at the Musée du Louvre Gatineau
November 2008 Participants in training offered by the Ontario Museum Association Ottawa
February 2009 Participants in a Black History Month training event at the Canadian War Museum Ottawa
February 2009 Masters in Museology students from "Université du Québec - Montréal and the Université de Montréal" Gatineau
March 2009 Museum Studies students at Algonquin College Ottawa
March 2009 Classification and cataloguing students at the School of Information Studies, McGill University Montreal
April 2009 Museum Studies students at the University of Toronto Toronto
April 2009 Museum Studies students at the College Montmorency Laval
September 2009 Students at the Musée du Louvre Gatineau
March 2010 Cyber-museology students at the Université du Québec en Outaouais Gatineau
April 2010 Museum Studies students at the College Montmorency Laval
September 2010 Students at the Musée du Louvre Gatineau
November 2010 Masters in Museology students from Université du Québec à Montréal Montreal
January 2011 McGill University students at the School of Information Studies Montreal
February 2011 Cyber-museology Students at the Université du Québec en Outaouais Gatineau

On a final note, CHIN offered a three-day series of workshops for professionals from Canada's national museums on how to apply Web optimization strategies. The workshops took place in September 2009 at CHIN's offices in Gatineau, the Canadian Museum of Nature and the National Gallery of Canada. Topics included search engines, writing for the Web, website architecture, Web analytics, and social media. Much of the content that was shared can be found tagged under search engine optimization in the Professional Exchange.

Digital Heritage Content

Supporting the development and presentation of digital heritage content

A Renewed Portal at virtualmuseum.ca

The Virtual Museum of Canada's (VMC) two complementary activities (the operation of the VMC portal at virtualmuseum.ca, and investment in content development) have enabled Canadian heritage institutions to collectively achieve and share a remarkable online presence.

The portal, in particular, allows information on the largest and smallest museums to be found with equal ease. Moreover, it ensures their content is not left buried in never-ending search results.

As described in the first section, CHIN undertook an extensive redesign and enhancement of all its online properties over the period of 2008 to 2010. This renewal was most crucial, however, for virtualmuseum.ca. Given that the portal strives to appeal to all audiences, at home and abroad, it absolutely must succeed in meeting current user expectations.

In addition to enhancing virtualmuseum.ca's existing features, such as the secure and customizable Teachers' Centre, the redesign led to various innovations. These include the introduction of a leading-edge internal search engine that allows users to more easily and effectively find what they are seeking; and a new section titled VMC Lab. In it, users are exposed to groundbreaking and experimental digital projects underway at Canadian museums, such as the panoramic Joe Fafard at the National Gallery of Canada (No longer available) and the McCord Museum's 3D-enabled Air, Land, Sea: A Story about Exploration! (No longer available)

Following the soft launch of the renewed VMC portal on May 29, 2009, CHIN spent the remainder of that year testing and closely monitoring the portal's performance. In December, a final version of the new virtualmuseum.ca was unveiled.

That same year, CHIN's marketing team began developing a social media strategy to leverage the reach of YouTube, Flickr and other channels to more effectively engage target audiences in VMC content.

In 2010, these efforts were complemented by an emphasis on social media experimentation within VMC Labs projects. One example is Canada's Got Treasures!, which was kick-started by Canada's national museums, Library and Archives Canada and the National Capital Commission. Over 24 weeks, more than 50 national treasures were highlighted through narrated video clips and images. The initiative was promoted through social media, with Canadians and other heritage institutions being encouraged to contribute information on their chosen treasures of significance.

Also in 2010, CHIN, six Canadian museums and ten high schools released Young Curators of the Future. This VMC Labs project enabled teenagers to virtually experience the work of an art curator. Working with their area museum or gallery, participants chose one or more artworks, then conducted research, wrote texts, and created curatorial records that consisted of images, text, and audiovisual content.

By March of 2011, the VMC portal offered visitors 605 online exhibits in total, and 1480 learning objects.

Engaging Teachers and the Public Off-Line

In addition to sending a monthly VMC Teachers' Centre Newsletter to interested elementary and secondary school teachers, CHIN continued to promote museum learning resources at conferences across the country. These included events organized by the Association québécoise des utilisateurs de l'ordinateur au primaire-secondaire, Avancement pédagogique des technologies de l'information et de la communication en Atlantique, the Educational Computing Organization of Ontario, the Association of Canadian Studies, the Ontario History and Social Sciences Teachers' Association, the Alberta Teachers' Association Social Studies Council and the Association canadienne d'éducation de langue française. Throughout the summer of 2008, CHIN also maintained a booth at the Government of Canada Pavilion during Quebec City's 400th anniversary celebrations.

In 2009, the VMC was featured in The Source, a free guide that provides more than 25,000 elementary and secondary teachers with information on supplementary educational resources. The publication is published semi-annually to coincide with the beginning of each school semester.

VMC Investment Programs

The VMC investment programs were devised to meet the needs of museums of all sizes and disciplines. As a result, two components are administered. The Virtual Exhibits component is dedicated to innovative online productions and what are termed learning objects, while the Community Memories component enables smaller museums with no more than five full-time employees to produce online exhibits that explore their local history. The latter provides standard investment amounts and easy-to-use software. It also encourages participating institutions to involve community members in the development of these exhibits.

In 2009-2010, CHIN analyzed the content currently available through the VMC's Virtual Exhibits section in order to identify gaps in the VMC's ability to reflect Canada's diverse heritage and collections. Results have been shared with the VMC Editorial Board to aid its members in their deliberations. They will also be shared with CHIN member institutions to encourage museums with appropriate collections to consider submitting a proposal for consideration.

2008-2011 VMC Editorial Board

For the development of Virtual Exhibits, member heritage organizations submit proposals to produce innovative online exhibits and accompanying educational resources. This is a competitive contractual process. Eligible proposals are reviewed by the VMC Editorial Board, which is comprised of representatives from the museum community, as well the publishing, education, library, and new media sectors. The following individuals graciously contributed their time and expertise to the VMC Editorial Board over this period:

  • Bill Barkley
    Museum Consultant (British Columbia)
  • Kirstin Evenden
    Vice-President, Access, Collections and Exhibits, Glenbow Museum (Alberta)
  • Claude Faubert
    Director, Canada Science and Technology Museum (National Capital Region)
  • France Gascon
    Director, Musée d'art urbain (Quebec)
  • Bill Greenlaw
    Executive Director, Heritage, Nova Scotia Department of Tourism, Culture & Heritage (Nova Scotia)
  • Ernie Ingles
    Associate Vice-President (Learning Systems) and Chief Librarian, University of Alberta (Alberta)
  • Sarah Irwin
    Managing Director, Independent Learning Centre, TVO (Ontario)
  • Carol Kaye
    Education Technology Specialist (Manitoba)
  • Stéphane Lévesque
    Associate Professor, University of Ottawa (National Capital Region)
  • Benoit Légaré
    Vice-President, Montreal Science Centre (Quebec)
  • Jim Marsh
    Editor-in-chief, Canadian Encyclopedia (Alberta)
  • Hélène Nadeau
    Head of Education and Community Programs, The Montreal Museum of Fine Arts (Quebec)

Various factors and criteria are employed to evaluate proposals for the development of new virtual exhibits. Criteria can be found in the sub-section of the CHIN corporate website that is dedicated to the contracting of Virtual Exhibits.

Accepted Virtual Exhibit Proposals

Following annual calls for proposals in 2008, 2009 and 2010, approximately one in four proposals for the creation of original, technologically innovative and bilingual virtual exhibits were awarded contracts. Descriptions for these projects are posted on CHIN's corporate website, under Approved Proposals.

In 2008-2009, the VMC Editorial Board recommended the following 10 proposals.

Institution Title of Project
Air Force Heritage Museum and Air Park For Valour - Canada and the Victoria Cross
Bill Reid Foundation Bill Reid: Exploring Identity through Haida Art
Canada's Sports Hall of Fame The Lou Marsh Legacy: Canada's Top Athletes since 1936
Cobalt Heritage Silver Trail The Cobalt Boomtown Adventure
Jardin botanique de Montréal At the Heart of the Tree
Musée de la civilisation The History of Science Journalism
Musée régional de la Côte-Nord Nimetau Innu: Memory and Knowledge of Nitassinan
North Vancouver Museum & Archives Climbing to the Clouds: A Century of Mountaineering in British Columbia
Railway Coastal Museum All Aboard! Exploring the Newfoundland Railway
Zoo de Granby Saving Threatened Species

In 2009-2010, the VMC Editorial Board recommended that nine of the eligible proposals received be awarded contracts. A distinguishing feature among this year's proposals was an increased interest in utilizing Web 2.0 applications, in particular blogs.

Institution Title of Project
Canada Science and Technology Museum In Search of the Canadian Car
Cité de l'Énergie Histoire de l'hydroélectricité au Québec
Galerie de l'Université du Québec á Montréal Mosaïque: peinture récente au Canada
Heating, Ventilation, Air Conditioning and Refrigeration (HVACR) Heritage Centre Canada Warming Up - Automated Heating And Social Change
Musée de la nature et des sciences Collections au grand jour: une visite en réserve
National Arts Centre National Arts Centre Orchestra Music Box
Royal Canadian Geographical Society Return to the Wild: Wildlife and Conservation in Canada
Royal Ontario Museum The Burgess Shale Centennial
Simon Fraser University Museum of Archaeology and Ethnology A Journey into the World of Forensics: Bones, Bodies and Bugs

In 2010-2011, the following nine proposals were recommended:

Institution Title of Project
Canada's Sports Hall of Fame Greatest Canadian Sport Moments: The Bobbie Rosenfeld and Lionel Conacher Award
Winners
Centre d'interprétation du site archéologique Droulers/Tsiionhiakwatha The St. Lawrence Iroquoians
Musée du Bas-Saint-Laurent All aboard for Rivière-du-Loup
Musée du Fjord Legend of the Deep
Musée huron-wendat Bartering Ideas
Musée québécois de culture populaire The Dawn of a New Era - Quebec's Quiet Revolution
New Brunswick Museum Magnificient Rocks
Pointe-à-Callière, musée d'archéologie et d'histoire de Montréal The Great Peace of Montreal
Royal British Columbia Museum Aliens Among Us: Biodiversity at Risk

New Virtual Exhibits

In 2008-2009, the VMC launched these seven virtual exhibits.

Institution VMC Exhibit Title
Centre d'interprétation des biosciences
Armand-Frappier
Micro-Discoveries Online
Community Museums Association of
Prince Edward Island
Lighthouses of Prince Edward Island, Beacons of Light
Galerie d'art Louise-et-Reuben-Cohen ARTothèque
Glenbow-Alberta Institute ArtPad: A Collection. A Connection
Laboratoire de recherche sur les musiques du monde (LRMM) Nunavik: A Land, Its People
University of Alberta Museums Virtual Museum of Canadian Traditional Music (VMC TM)
Workers Arts and Heritage Centre Inc. "...and still I rise": A History of African Canadian Workers in Ontario, 1900 - Present

In 2009-2010, the VMC launched the following 14 virtual exhibits.

Institution VMC Exhibit Title
Bill Reid Foundation The Raven's Call
BIOPHARE - Centre d'interprétation du patrimoine de Sorel Waters of Life
Bytown Museum Capital Neighbourhoods
Canada Science and Technology Museum Bees, a Honey of an Idea
Canada's Sports Hall of Fame The Lou Marsh Legacy: Honouring Canada's Top Athletes
Corporation du Moulin des Jésuites The Trait-Carré of Charlesbourg: The Only Star-Shaped Village in Canada
Herbarium of the University of Saskatchewan Virtual Herbarium of Plants at Risk in Saskatchewan: A Natural Heritage
MacKenzie Art Gallery Bob Boyer: His Life's Work
McCord Museum of Canadian History Where to draw the line? Editorial Cartoons in Quebec, 1950 - 2000
Musée de société des Deux-Rives Salaberry-de-Valleyfield, at the Heart of Canada's industrial history
Musée québécois de culture populaire Prison Life: The Creation of Canada's Correctional System
O'Keefe Ranch & Interior Heritage Society Buckaroos in British Columbia: The Story of Ranching in British Columbia
Touchstones Nelson: Museum of Art and History Sternwheelers of Kootenay Lake
Zoo de Granby To The Rescue of Endangered Species

In 2010-2011, the VMC launched the following 10 virtual exhibits:

Institution VMC Exhibit Title
Air Force Heritage Museum and Air Park For Valour - Canada and the Victoria Cross
Cité de l'Énergie History of Hydroelectricity in Quebec
Cobalt Heritage Silver Trail The Cobalt Adventure
Farmers' Bank Museum of Rustico Farmers' Bank of Rustico and Acadian Settlement in PEI
Musée de la civilisation The History of Science Journalism
Musée de la nature et des sciences Collections from Storage: A Visit to Our Hidden Treasures
Musée régional de la Côte-Nord Nimetau Innu: Memory and knowledge of Nitassinan
North Vancouver Museum & Archives Climbing to the Clouds: A Century of Mountaineering in British Columbia
Royal Alberta Museum Piece by Piece: the GWG Story
Royal Canadian Geographical Society Return to the Wild: Wildlife and Conservation in Canada

Accepted Community Memories Exhibit Proposals

CHIN also issued calls for proposals for the Community Memories Program in 2008, 2009 and 2010. Smaller museums from every region of the country pitched their ideas, ensuring that the VMC Community Memories Program is available on the CHIN corporate website.

In 2008-2009, 29 Community Memories proposals were awarded contracts.

Institution Exhibit Title
Agassiz Harrison Museum Agassiz - A Heritage of Hops
Basilica Cathedral Museum Windows to Our Past: the Stained Glass Windows of the Basilica Cathedral of St. John the Baptist
Bowmanville Museum PartyTown - 150 Years of Celebrations in Bowmanville
Cataraqui Archaeological Research Foundation Lost Way of Life
Chestico Museum Highland Connections: Port Hood, the First World War and the Cape Breton Highlanders Overseas
Georgina Pioneer Village & Archives Exploring James Anderson: A Journey through the Adventurous Life of a Company Man
Grimsby Museum Grown in the Garden of Canada: the History of the Fruit Industry in Grimsby, Ontario
Huron County Museum The Great Storm of 1913
Inuit Art Foundation Inukjuak Art History
Medalta Potteries Historic Site Clay Chronicles: Stories from a Pottery Factory
Millet and District Museum and Archives Millet - A Decade in Bloom
Moose Jaw Museum & Art Gallery Vaughan Grayson: Adventures of an Artist in the Canadian Rockies
Musée de la mémoire vivante (Corporation Philippe-Aubert-de-Gaspé) Le dernier pêcheur de marsouins
Musée Marius-Barbeau Pignon sur rue
Musée régional de Kamouraska 150 ans d'histoire ferroviaire à Saint-Pascal de Kamouraska
Musée régional de Vaudreuil-Soulanges Bohème dans la ville, vie et œuvre d'Onésime-Aimé Léger
Museum of the Highwood Listen Up! Musical Memories of the Highwood
Nepisiguit Centennial Museum and Cultural Centre The Bathurst Pulp and Paper Industry - A Tale to Tell
Norval Johnson Heritage Centre Our Stories - Remembering Niagara's Proud Black History
Oliver Museum The Ditch: Lifeblood of a Community
Peachland Museum A Century of Life by Water
Pontiac Historical Museum The Musical and Agricultural Heritage of Eric Campbell
Port Moody Station Museum Lumbermills of Port Moody
Redwater and District Museum When Oil Hit Redwater
Reuben R. Sallows Gallery Photographic Travels of Reuben R. Sallows
St. Marys Museum Amazing Lace
Taras Shevchenko Museum First Wave of Ukrainian Immigration to Canada 1891-1914
Wallaceburg and District Museum Glorious Glass: Wallaceburg the Glass Town of Canada
Westfield Heritage Village TH&B Locomotive 103: Hamilton's Railway History at Westfield Heritage Village

In 2009-2010, 36 Community Memories proposals were awarded contracts.

Institution Exhibit Title
Arrow Lakes Historical Society From the Bow of the SS Minto
Assiniboia and District Historical Museum Schools 1910-1991 South Central Saskatchewan
Battle Harbour National Historic Site Dateline Battle Harbour, September 1909: Peary Reaches the Pole
Bentley Museum Chronicles of Bentley
Bothwell-Zone Oil Museum Tobacco: The Green Gold of the Bothwell Sand Plains
Canadian Historical Aircraft Association The Dieppe Memorial Project
Canadian Ski Museum Helping Hands on the Ski Hills and Trails: Ski Patrol in the National Capital Region
Centre d'histoire la Presqu'île Gustave Boyer, notable de Rigaud (1871-1927)
Centre d'interprétation et de recherche philatélique du Canada Champlain: Père de la Nouvelle France
Dorset Heritage Museum The Gilmour Tramway
Gaspesian British Heritage Village Treasures of Everyday Life
Heritage Park The Catholic Mission: The South of the North Pioneers
Hockey Heritage North Kirkland Lake: The Town that Made the NHL Famous
Kettle River Museum Society A Harvest of Memories: Rural Life in the Kettle River Valley
Lambton Heritage Museum Grand Bend - Our Stories, Our Voice
Lester-Garland House The Art of Wooden Boat Building - A Dying Skill - the Vokey Family
Maison des Chapais La Maison des Chapais et son bâtisseur
Maison Léon-Provancher Récupérer en temps de rationnement
Moulin seigneurial de Pointe-du-Lac Maître meunier
Musée du Haut-Richelieu Du plomb au numérique: l'évolution du Canada Français en 150 ans!
Muséocabinet Dans la roue de Roméo Désormeaux: suivez-le pour voir!
New Brunswick Sports Hall of Fame 50/50 - The Golden Anniversaries of Willie O'Ree and Yvon Durelle
New Iceland Heritage Museum The Icelandic Festival of Manitoba
Northumberland Fisheries Museum & Heritage Association Ice: A historic link for Pictou Islanders. The story of the Ice Boat during the early 1900s
Old Mill Heritage Centre The Daniel Dodge Tragedy
Peace River Museum, Archives and Mackenzie Centre Transporting Northern Dreams: Steamboats on the Peace River, 1903-1930
Port Moody Station Museum Ioco: Life in a Company Town
Powell River Historical Museum & Archives Association Standing in their Shoes, A Story of Growth and Change at the Powell River Pulp and Paper Mill
Rocky Mountain House Museum The Trail Blazers and the Cavalcades: Proving the Need for the David Thompson Highway
Sam Waller Museum Sam Waller and his Little Northern Museum
Secrets of Radar Museum (The) Sworn to Secrecy: Canadians on Radar, 1940-1945
Sipiweske Museum The Little Village that Nurtured a Giant
Summerland Museum and Heritage Society One with Nature: The Life and Art of Irvine Adams
Sunrise Trail Museum A Community At Work - the Tatamagouche Creamery & Dairy Industry
Thunder Bay Military Museum History of the Military Medical Services of Northwestern Ontario
White Water Gallery The Northern Artist: An Exploration of Northern Ontario's Arts Organizations

In 2010-2011, 40 Community Memories proposals were awarded contracts.

Institution Exhibit Title
Appartenance Mauricie Société d'Histoire Régionale Shawinigan dans l'objectif: images d'hier
Centre de Documentation Marius-Barbeau Le vestiaire des Sortilèges: 33 ans de costumes d'ici et d'ailleurs
Centre d'histoire la Presqu'île Marcel Brouillard et la vie culturelle de Vaudreuil-Soulanges (1950-1960)
Chase and District Museum and Archives Society Flumes, Booms and Sawdust: Logging in the Shuswap
Cole Harbour Heritage Farm Museum Cole Harbour Then & Now; Rural Breadbasket to Urban Community
Cowichan Valley Museum & Archives Abandoned, Then Embraced: The Kinsol Trestle
Craigleith Heritage Depot Clarksburg Sesquicentennial
Didsbury and District Historical Society Echoes of the Past
Domaine seigneurial Sainte-Anne « Quand l'histoire se raconte... »
Eastern Townships Resource Centre Through the Looking Glass: One hundred years of Women's Groups in the Eastern Townships
Fondation de développement touristique de Bonne Espérance The Earlier Settlers
Hudson's Hope Museum & Historical Society Our Hudson's Hope Cowboys: Packers on the Trail with Charles Bedaux
Hutchison House Museum The Life & Times of Dr. Hutchison In the Backwoods of Upper Canada
Inverness Miners' Museum The Broken Ground: A History of a Cape Breton Coal Mining Community
Leighton Art Centre The Leightons' Artistic Legacy
Millet and District Museum and Archives Achieving 25 years of Excellence - Millet and District Museum
Minden Hills Museum For King and County: Soldiers of the Haliburton Highlands
Moose Jaw Museum & Art Gallery Campbell Tinning - The Newfoundland Paintings
Musée de la mémoire vivante Émélie Chamard, femme d'avant-garde
Musée des Abénakis Suivez le guide! Les guides Abénakis dans les clubs de chasse et de pêche privés de la Mauricie de 1885 à 1960
Musée des filles de Jésus Les écoles de bonheur
Musée du Château Dufresne Museum Hochelaga-Maisonneuve en trois temps 1er temps - De villes ouvrières à cité modèle (1883-1918)
Musée Eudore-Dubeau, Université de Montréal L'œuvre d'Eudore-Dubeau, visionnaire de la médecine dentaire au Canada
Musée Marius-Barbeau La Beauce, Pays de l'Érable
Musée régional de Vaudreuil-Soulanges Le canal de Soulanges (1899-1958): une aventure technologique et humaine
Newcastle Village and District Historical Society Games Children Used to Play
North American Carnival Museum and Archives (NACMA) Jack Ray: Selling Glamour and Illusion
Peachland Museum History of Peachland
Pitt Meadows Heritage and Museum Society One Man's Hobby: Hans Hoffmann's Engines
Pontiac Historical Museum The Shawville-Clarendon-Thorne Historical Record Project, 1973
Port Moody Station Museum The Port of Port Moody
Queens County Historical Society & Museum Life at the Lakes
Saint John Jewish Historical Museum Celebrating 150 Years of Jewish History in Saint John
Société d'histoire de Sherbrooke Des gens d'ici
Soo Line Historical Museum Charles Wilson Silver Collection
South Grey Museum Abandoned Places & Spaces
Sunrise Trail Museum 1820-1920: A Century of Industry on the North Shore of Nova Scotia: Wallace to River John
Wallace and Area Museum Acadian Removal at Remsheg, August 15, 1755
York Sunbury Museum Ashes and Rebirth: St. Mary's Ferry/North Devon
YYZ Artists' Outlet YYZ in the 90s

New Community Memories Exhibits

CHIN member institutions launched 68 Community Memories exhibits in 2008-2009.

Institution Title
8th Hussars Regimental Museum Camp Sussex, A Century of Service to Canada
Appartenance Mauricie Société d'histoire régionale L'histoire de la sécurité publique en Mauricie depuis 1857
Art Gallery of Northumberland Paul Kane's Cobourg 1833-1834
Assiniboia and District Historical Museum Kitchens of Early Settlers - circa 1920s
Bentley Museum Bentley and Area Schools
Bothwell-Zone Oil Museum The Little Stone House
Brant Museum and Archives Scouting in Brant: A Community's History
C.A.M.I.'s Historical Heritage Complex Fishing in Grosse Ile and on Entry Island - Yesterday & Today
Canadian Historical Aircraft Association (CH2A) The Bad Penny Crew of Operation Manna
Central Okanagan Heritage Society Brent's Grist Mill - The Building of a Mill and a Community
Centre d'interprétation de la Côte-de-Beaupré Réfrigérer à la manière d'autrefois : les caveaux à légumes de la Côte-de-Beaupré
Clayton McLain Memorial Museum Atton's Lake - A Summer Meeting Place
Craigflower Manor and Schoolhouse The Craigflower Sesquicentenary
Crow's Nest Military Artifacts Association Inc. The Battle of the Atlantic, A Crow's Nest Perspective, "Lest We Forget"
Doukhobor Discovery Centre The Doukhobors of Canada
Enoch Turner Schoolhouse Booze in Old Town Toronto
Georgina Pioneer Village & Archives Exploring James Anderson: A Journey through the Adventurous Life of a Company Man
Havergal College Archives Girls on the Homefront: A Toronto Girls' School 1894-1945
Highland Village Museum Anull Thar nan Eilean - From Island to Island
Historic Hat Creek Ranch Sagebrush, Steers and Saddlesores
Indian Bay Ecosystem Corporation The Indian Bay Recreational Fishery - Yesterday, Today, Tomorrow
Ingersoll Cheese & Agricultural Museum Ingersoll's Mammoth Cheese and the History of Cheese Making in Oxford County
Iroquois Falls Pioneer Museum People, Paper, Power and Trees
Kettle River Museum Along the Line: the Kettle Valley Railway as a Community Link
Livyer's Lot Museum And No One Lives There Anymore
MacDonald House Museum MacDonald House Museum Tells its Story
Main-à-Dieu Fishermen's Museum The Boats of Main-a-Dieu & Area
Massey Area Museum Hugh Cummings Photography Collection - Then & Now
Mentoring Artists for Women's Art (MAWA) Mentoring Artists for Women's Art - Building Community Through Mentorship
Millet and District Museum and Archives Millet - A Decade in Bloom
Miramichi Salmon Museum Inc. Miramichi Memories - The River People
Multicultural Heritage Centre 100 Years in Stony Plain
Musée Beaulne inc. Le mécénat des Norton
Musée des ondes Émile Berliner Du gramophone au satellite
Musée du Haut-Richelieu De fil en aiguille : la compagnie Singer á Saint-Jean-sur-Richelieu
Musée Marius-Barbeau Pignon sur rue
Museum of Ontario Archaeology Discovering London's First Village
Museum of Ontario Archaeology Stories of (Pre) History: Jury Family Legacies
Museum on the Boyne And Now Here's Mrs. A.... Kate Aitken's Story
New Brunswick Railway Museum Riding the Rails
North Highlands Community Museum Cape Breton's North Highlands: An Enduring Community
North Huron Museum CKNX Tales from Wingham: the Radio & Television Town of Canada
Old Town Hall Museum High Water Mark: Thamesville and the Great Flood of 1937
Omàmiwinini Pimàdjwowin Canoe Builders of Pikwakanagan
Parc de la Rivière Mitis La rivière Mitis, notre rivière, notre passé, notre identité...
Peace River Centennial Museum and Archives Peace River, 1780-1914: From Athabasca to the Last Great West
Pitt Meadows Heritage & Museum Society Buildings through Time: Harris Road Then and Now
Port Moody Station Museum Lumbermills of Port Moody
Queens County Historical Society and Museum A Dominion from Sea to Sea: Sir Samuel Leonard Tilley, Father of Confederation
Red Lake Regional Heritage Centre Residential Schools: The Red Lake Story
Revelstoke Museum and Archives Sliding, Gliding and Soaring: a History of Skiing in Revelstoke, British Columbia
Rocky Mountain House Museum Henry Stelfox: Aventurier, conservateur de la nature, et ami
Sam Waller Museum Speed, Brawn & Beauty: The History of the Northern Manitoba Trappers' Festival
Scugog Shores Historical Museum Greenbank: The Heart of Reach Township
Site historique du Moulin Légaré Les moulins de Saint-Eustache : une histoire d'eau et de vie
Smithson International Truck Museum One Man's Dream: Birth of the Smithson International Truck Museum
Soo Line Historical Museum Weyburn Mental Hospital
South Saskatchewan Photo Museum The Architectural History of Arcola and the Moose Mountains
St. George's Heritage Museum Historic St. George's Church
St. Marys Museum Amazing Lace
Temiskaming Shores Public Library Little Claybelt Memories
The Canadian Clock Museum The House of Snider in Toronto - A Canadian Clocks Success Story 1950-1976
Thunder Bay Military Museum Thunder Bay Military Museum History Series: HMCS GRIFFON
Trail Museum Similar Journeys, Different Trails: One Destination
Trinity Museum The Trinity Benefit Club (TBC) - 170 Years of History, 1838 - 2008
Valemount & Area Museum Roots
Vieux presbytère de Batiscan Sacré curé!
Watson's Mill Manotick The Heart of a Village - The Story of Watson's Mill and Manotick

CHIN member institutions launched 45 Community Memories exhibits in 2009-2010.

Institution Title
Agassiz Harrison Museum Agassiz - A Heritage of Hops
Arrow Lakes Historical Society From the Bow of the SS Minto
Basilica Cathedral Museum Windows to Our Past: the Stained Glass Windows of the Basilica Cathedral of St. John the Baptist
Bothwell-Zone Oil Museum Tobacco: The Green Gold of the Bothwell Sand Plains
Bowmanville Museum Bowmanville! 150 Years of Celebrating Community
Canadian Air and Space Museum Production des avions Mosquito à Downsview
Canadian Historical Aircraft Association The Dieppe Memorial Project
Cataraqui Archaeological Research Foundation Lost Way of Life
Centre d'histoire la Presqu'île Gustave Boyer, notable de Rigaud (1871-1927)
Centre d'interprétation du Moulin Bernier Du fond du rang à la rue principale
Chestico Museum Highland Connections: Port Hood, the First World War and the Cape Breton Highlanders Overseas
Fort Ingall Redécouvrir le conflit de l'Aroostook (Est du Canada)
Gatineau Valley Historical Society The William Fairbairn House: A Witness to Change along the Gatineau
Grimsby Museum Grown in the Garden of Canada: the History of the Fruit Industry in Grimsby, Ontario
Heritage Park The Catholic Mission: The South of the North Pioneers
Huron County Museum The Great Storm of 1913
Inuit Art Foundation Inukjuak Art History
Little Claybelt Homesteaders Museum A Northern Ontario Prairie - c1910
Log Cabin Museum and Archives Pioneers of Saanich
Manitoba Agricultural Museum Inc. Farming - A way of Life in North Norfolk
Medalta Potteries Historic Site Clay Chronicles: Stories from a Pottery Factory
Moose Jaw Museum & Art Gallery Vaughan Grayson: Adventures of an Artist in the Canadian Rockies
Musée de la mémoire vivante (Corporation Philippe-Aubert-de-Gaspé) Le dernier pêcheur de marsouins
Musée du ski des Laurentides L'histoire du ski dans les Laurentides
Musée régional de Kamouraska 150 ans d'histoire ferroviaire à Saint-Pascal de Kamouraska
Musée régional de Vaudreuil-Soulanges Bohème dans la ville, vie et oeuvre d'Onésime-Aimé Léger
Museum of the Highwood Listen Up! Musical Memories of the Highwood
Nepisiguit Centennial Museum and Cultural Centre The Bathurst Pulp and Paper Industry - A Tale to Tell
New Brunswick Sports Hall of Fame 50/50 - The Golden Anniversaries of Willie O'Ree and Yvon Durelle
Norval Johnson Heritage Centre Our Stories - Remembering Niagara's Proud Black History
Oliver Museum The Ditch: Lifeblood of a Community
Over the Top Museum The Birth of a Community, The Story of Birchy Bay
Peachland Museum A Century of Life by Water
Pontiac Historical Museum The Musical and Agricultural Heritage of Eric Campbell
Port Moody Station Museum Ioco: Life in a Company Town
Redwater and District Museum When Oil Hit Redwater
Reuben R. Sallows Gallery Photographic Travels of Reuben R. Sallows
Secwepemc Museum and Heritage Park Secwepemc History: The First 220 Years of Contact
South Similkameen Museum Legends and Lore of the South Similkameen
St. Lewis Heritage Museum Fox Harbour Pinetree
Summerland Museum and Heritage Society One with Nature: The Life and Art of Irvine Adams
Sunrise Trail Museum A Community At Work - the Tatamagouche Creamery & Dairy Industry
Taras Shevchenko Museum First Wave of Ukrainian Immigration to Canada 1891-1914
Wallaceburg and District Museum Glorious Glass: Wallaceburg the Glass Town of Canada
Westfield Heritage Village TH&B Locomotive 103: Hamilton's Railway History at Westfield Heritage Village

CHIN member institutions launched 36 Community Memories exhibits in 2010-2011.

Institution Title
Appartenance Mauricie Société d'Histoire Régionale Shawinigan dans l'objectif: images d'hier
Assiniboia and District Historical Museum Schools 1910-1991 South Central Saskatchewan
Battle Harbour National Historic Site Dateline Battle Harbour, September 1909: Peary Reaches the Pole
Bentley Museum Chronicles of Bentley
Bralorne Pioneer Museum Bralorne-Pioneer : La vie ici autrefois
Canadian Ski Museum Helping Hands on the Ski Hills and Trails: Ski Patrol in the National Capital Region
Centre d'interprétation et de recherche philatélique du Canada Champlain: Père de la Nouvelle France
Cowichan Valley Museum & Archives Abandoned, Then Embraced: The Kinsol Trestle
Dorset Heritage Museum The Gilmour Tramway
Gaspesian British Heritage Village Treasures of Everyday Life
Hockey Heritage North Kirkland Lake: The Town that Made the NHL Famous
Kettle River Museum Society A Harvest of Memories: Rural Life in the Kettle River Valley
Lambton Heritage Museum Grand Bend - Our Stories, Our Voice
Lester-Garland House The Art of Wooden Boat Building
Maison des Chapais Chapais, une famille au cœur de l'histoire de Saint-Denis de la Bouteillerie
Maison Léon-Provancher Récupérer en temps de rationnement
Moulin seigneurial de Pointe-du-Lac Maître meunier
Musée du Haut-Richelieu Du plomb au numérique: l'évolution du Canada Français en 150 ans!
Musée du ski des Laurentides History of skiing in the Laurentians
Musée régional de Kamouraska Charles-Alfred Roy, known as Desjardins, the 'boss' of Saint-André de Kamouraska
Muséocabinet Dans la roue de Roméo Désormeaux: suivez-le pour voir!
Nepisiguit Centennial Museum and Cultural Centre L'industrie des pâtes et papiers à Bathurst
New Brunswick Sports Hall of Fame 50/50 : Les anniversaires d'or de Wille O'Ree et d'Yvon Durelle
New Iceland Heritage Museum The Icelandic Festival of Manitoba
Northumberland Fisheries Museum & Heritage Association Ice: A historic link for Pictou Islanders. The story of the Ice Boat
Old Mill Heritage Centre The Daniel Dodge Tragedy
Peace River Museum, Archives and Mackenzie Centre Transporting Northern Dreams: Steamboats on the Peace River, 1903-1930
Powell River Historical Museum & Archives Association Standing in their Shoes, A Story of Growth and Change at the Powell River Pulp and Paper Mill
Rocky Mountain House Museum The Trail Blazers and the Cavalcades: Proving the Need for the David Thompson Highway
Sam Waller Museum Sam Waller and his Little Northern Museum
Secrets of Radar Museum Sworn to Secrecy: Canadians on Radar, 1940-1945
Sipiweske Museum The Little Village that Nurtured a Giant
Société d'histoire de Sherbrooke Des gens d'ici
Société historique du Marigot The R-100 Airship
Sunrise Trail Museum 1820-1920: A Century of Industry on the North Shore of Nova Scotia: Wallace to River John
Thunder Bay Military Museum Military Medical Services of Northwestern Ontario

VMC Awards and Distinctions

While other VMC exhibits also merited attention and praise over the past couple of years, a handful of VMC Virtual Exhibits stood out for the impressive number of accolades they received.

A Journey into Time Immemorial

Created by the Simon Fraser University's Museum of Archaeology and Ethnology and the Xa:ytem Longhouse Interpretive Centre.

2009
United Nations World Summit Award (WSA) in the e-Culture and Heritage category;
2008
Grand Prize awarded by the United Nations Educational Scientific and Cultural Organization's (UNESCO) committee dedicated to audiovisual, image, sound and new technologies, which is largely known by the French-language acronym AVICOM;
Applied Arts Magazine Award in the Interactive category;
Award of Excellence in the Post-Secondary/Interactive category at the CNIE Media Festival;
Gold in the University/College Website category at the Horizon Interactive Awards;
Winner of the Center for Digital Education and the Center for Digital Government's Digital Education Achievement Award in the Learning and Engagement Category;
Silver in the Electronic Media Category for Entire Website from the University and College Designers Association;
"Silver Chris Award" for best overall interactive online experience at the Columbus International Film and Video Festival.

Dane Wajich: Dane-zaa Stories and Songs - Dreamers and the Land

Created by the Doig River First Nation.

2008
Jean Rouch Award given by The Society for Visual Anthropology Film, Video and Interactive Media Festival to Ph.D. candidates Amber Ridington and Kate Hennessy.
Honourable Mention in the Best New Media category at the ImagineNATIVE Film and Media Arts Festival.

Where to Draw the Line? Editorial Cartoons in Quebec, 1950-2000

2010
Télé-Québec audio-visual and multimedia award, presented under the auspices of the annual conference of the Société des musées québécois.

Bralorne-Pioneer: Their Past Lives Here

  • In 2010, this Community Memories exhibit received extensive worldwide coverage, from France's Choc magazine to Russia's NTV Moscow television station, due to a "Time Traveller" urban legend that spread across social media around one of the exhibit's images.

CHIN's New Performance Measurement Indicators

Over the past three years, the Canadian Heritage Information Network (CHIN) has developed a series of indicators which measure the organization's performance in three areas of activity:

  • Mobilizing and supporting collaborative networks of heritage professionals and researchers;
  • Developing and providing skills development resources for heritage professionals; and
  • Supporting the development, presentation and marketing of digital heritage content.

2010-2011 marked the first time CHIN tracked and gathered this complete set of numbers over the course of an entire fiscal year. Given the significant changes made to our technological infrastructure, our online properties and our statistical methodology as a result of the renewal we have undertaken, many of these numbers will serve as a new baseline with which to compare results in future years.

Networks

2010-2011 Networks Performance Indicator results
Indicators 2010-2011 Results
New CHIN member heritage institutions 53
Total number of CHIN member heritage institutions 1,476
Collaborative research projects 8
Young Canada Works interns placed 22
Number of Helpdesk requests processed 1,800
Number of CHIN newsletters delivered 37,613
Percentage of newsletters opened 35%

Skills Development

2010-2011 Skills Development Performance Indicator results
Indicators 2010-2011 Results
New courses 1
New reports, studies and articles 10
New standards and best practices 4
New tips and tools 3
New interviews and discussions 2
Total number of new professional resources launched 20
Total number of databases and bibliographies
Total number of courses 16
Total number of reports, studies and articles 63
Total number of standards and best practices 21
Total number of tips and tools 36
Total number of interviews and discussions 32
Total number of professional resources 182
Visits to professional resources via the Professional Exchange 239,313
Visits to professional resources via CHIN's corporate website 242,352
Total number of visits to CHIN's online professional resources 481,665*
Recorded percentage of time CHIN's corporate website was online 99.52%
Recorded percentage of time the Professional Exchange was online 98.71%
Presentations and workshops 22
Participants attending presentations and workshops 903
Amongst respondents, percentage of participants reporting an improvement in skills, knowledge and practices 96.64%

Digital Content Development

2010-2011 Digital Content Development Performance Indicator results
Indicators 2010-2011 Results
Virtual Exhibit Program proposals assessed 49
Virtual Exhibit contracts awarded (includes two VMC Labs projects) 11
Community Memories Program proposals assessed 61
Community Memories contracts awarded 40
Investment in Virtual Exhibits $1,639,073
Investment in Community Memories exhibits $152,500
Total investment in VMC content $1,791,573
Virtual Exhibits launched (includes two VMC Labs projects) 12
Total number of VMC funded Virtual Exhibits 181
Community Memories exhibits launched 36
Total number of Community Memories exhibits 424
Learning Objects (i.e. multimedia learning resources) launched 816
Total number of Learning Objects 1,480
Number of visits to VMC portal and content 2,375,180*
Number of visits via social media websites 53,470
Number of links to VMC portal from other sites 5,489
New teachers registered in the VMC Teachers' Centre 746
Total number of teachers registered in the VMC Teachers' Centre 2,178
Number of VMC related newsletters delivered 27,011
Percentage of VMC related newsletters opened 21%
Recorded percentage of time the VMC portal was online 99.37%
Artefacts Canada contribution agreements with museums 460
New Artefacts Canada records 112,752
Total number of Artefacts Canada records 3,842,106
New Artefacts Canada images 102,038
Total number of Artefacts Canada images 831,351

While some of these indicators may be adjusted over time, CHIN will endeavour to be as consistent as possible in providing comparable numbers over the years to come. These performance measures will help us better understand how well we are delivering our products and services, and identify opportunities for improvement in the ways in which CHIN "enables museums to connect with each other and their audiences through digital technologies".

* To reflect industry best practices, these figures do not include non-human visits such as those made by search engine crawlers (spiders) and internal server traffic. These are now filtered out of all Web visitation statistics.