• Our Web resources can now be accessed through the Museology and conservation section of The Canadian Heritage Information Network’s (CHIN) home page has also moved to

Terms and conditions

Accessibility Notice

We are committed to enhancing the ease of use and accessibility of the Professional Exchange site for all, regardless of visual, hearing or mobility challenges. Content undergoes rigorous assessments to ensure it follows accessibility guidelines and best practices, and we are working with Canadian museums and other partners to improve the accessibility of the content that they created and contributed in the past. If you have any concerns, questions, or advice on how we can meet your particular needs, please contact us at


Unless otherwise noted, all materials that are part of this Web site, including images, illustrations, designs, icons, photographs, video clips, and written and other materials are copyrights, trademarks and/or other intellectual properties owned, controlled or licensed by the Canadian Heritage Information Network (CHIN) or organizations which have contributed to the various CHIN resources.

We invite you to use the material on this Web site for educational and personal purposes. Copyright and other propriety notices should be kept intact with the material.

Express permission from CHIN or other indicated copyright owners is required if you wish to modify, copy, reproduce, republish, post, transmit or distribute the material in any way for any other purposes, especially commercial.

Language Policy

This Web site is produced by CHIN, a Special Operating Agency within the Department of Canadian Heritage, in collaboration with heritage organizations from Canada and around the world. Content created by CHIN is produced in both English and French. Searches can be conducted in either French or English but content contributed by member museums and other organizations not subject to the Official Languages Act may be available only in the working language of that institution. CHIN continues to work with Canadian museums and other partners in developing bilingual terminology to support searching.

Privacy Policy

It is our policy to protect the privacy of all users. To prevent unauthorized access, maintain data accuracy and ensure the appropriate use of information, CHIN has established physical, electronic and management procedures to protect any information we collect online.

Any personal information you provide CHIN is collected using the privacy enhancing technology, Secure Sockets Layer (SSL). This information is kept under CHIN's control, protected under the Privacy Act, and is not provided to any third party. You will not receive email you have not requested and you may update or remove your name from mailing lists at any time by contacting CHIN at

If you ask us a question that we cannot answer, we may forward your message to someone who can, unless you specifically ask us not to.

CHIN gathers information concerning the use of its online content through 'traffic data' captured in standard web logs and through feedback. From time to time, we may also use cookies to assist us in understanding how the CHIN site is used. This information is compiled for the purposes of statistical analysis to improve the services we offer. Information is disclosed to third parties only in aggregate form.

Questions or comments regarding this policy may be sent by email to CHIN at If you are not satisfied with our response to your privacy concerns, you may wish to contact the Office of the Privacy Commissioner.

Cookies uses "cookies" to track how visitors use the site and to determine the proportion of repeat visitors. The cookies we use do not allow us to identify individuals. They are compiled into statistical information on traffic patterns and are used to assess site efficiency. The system will notify you before any cookies are used (if you have the option "Warn me before accepting a cookie" selected in your browser) so that you may refuse them. In general, the refusal of cookies will not affect the site performance or restrict your ability to access information from this site. A "cookie" is a file that may be placed on your hard drive without your knowledge by a Web site to allow it to monitor your use of the site. Visitor information is not disclosed to anyone except Government of Canada personnel who need the information to carry out responsibilities of their job. Any further disclosure of the personal information you give us will be in accordance with the federal Privacy Act.

Public communication

"Public communication" refers to discussion groups, chat areas, bulletin boards, news groups, letters to the editors, webmasters or employees, or email functions offered as part of this Web site.

You shall not upload to, distribute through, or otherwise publish in a public communication hosted on the CHIN Web site any content which is libellous, defamatory, obscene, pornographic, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable, that would constitute or encourage a criminal offence, violate the rights of any party, or that would otherwise give rise to liability or violate any law.


The materials in the CHIN Web site are provided "as is" and without warranties of any kind, either expressed or implied. CHIN does not control or warrant the availability or content of any external Web site or other resource to which this Web site links. Under no circumstances, including but not limited to negligence, shall CHIN be liable for any damages that result from the use of, or the inability to use, the materials in this Web site or linked sites, even if CHIN or a CHIN-authorized representative has been advised of the possibility of such damages.

Jurisdictional Issues

Unless otherwise specified, and except for clearly international offerings stating a change in law or jurisdiction, the content of this Web site is presented solely for the purpose of promoting and providing access to information resources and associated content held by CHIN, Canadian museums, and other partners.