• We are currently moving our web resources and information to The Canadian Heritage Information Network (CHIN) website will remain available until this move is complete.

Contact Us

Your questions and comments are important to us. We are committed to providing you with accurate information in a timely manner.

For questions, please visit our FAQ page or use the contact information below:

Postal Address:
Canadian Heritage Information Network
15 Eddy Street, 7th Floor (15-7-A)
Gatineau, Quebec
Canada  K1A 0M5
(819) 994-1200
1-800-520-2446 (Canada and the U.S.)
(819) 994-9555
Teletypewriter* (toll-free):

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Agents are available to answer your questions Monday to Friday, a.m. to p.m. (Eastern Time).

View our complete staff directory.

*The Teletypewriter is a telecommunication device for people who are deaf, hard of hearing, or speech-impaired.

Our commitment to privacy

Canadian Heritage Information Network (CHIN) is committed to respecting the personal privacy of individuals who visit our website. All personal information you do provide is protected under the federal Privacy Act. The Internet is a public forum and electronic information can be intercepted. For reasons of security and privacy, we ask that you not send us any personal or confidential information, such as your Social Insurance Number (SIN), home or business address, via email.

Technical Questions

If you experience difficulties while browsing or navigating the Canadian Heritage Information Network websites, please use this email: to send technical questions or comments to the Webmaster. If your question or comment is not technical in nature, please refer to the contacts above.